Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to check the delivery status directly on the carrier’s website.

We accept returns of unopened and unused items within 30 days of delivery. For details, please visit our [Refund Policy] page. Please note that opened supplements cannot be returned for safety reasons.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hyunje1234@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return question at hyunje12341@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hyunje12341@gmail.com

Yes. All supplements at ReviveRise Nutrition are 100% authentic, sourced from trusted manufacturers, and undergo strict quality checks to ensure safety and consistency.

Currently, we ship within the U.S. only. We provide fast and reliable delivery across the United States. Please see our [Shipping & Delivery Policy] for more information.

INTERNATIONAL SHIPPING:

We do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us.

APPROXIMATE SHIPPING TIMES (does not include weekends/public holidays):

a) USA ~ 3 to 8 business days (tracking system available)

b) Rest of the world ~ 3 to 12 business days (tracking system available varies)

Delayed delivery - in very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en-route and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there are no tracking updates for more than 30-60 business days.

This may especially be true during the busier holiday seasons at the year's end (November to December months), during promotions or other instances.

PROCESSING TIME VS SHIPPING TIME

Please note that processing time (3-5 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 4-6 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).

After your order has been processed, our shipping company for dispatch will then pick up your package. An email with your online tracking information will be available on our website.

Processing Time - in very rare instances, may take longer than the stated expected time frame. During busy time like holidays, promotions or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.

CANCELLING AN ORDER

Once an order is placed, we will not be able to cancel a order if it has already been processed.

If order is cancelled within 30 minutes before your order is PROCESSED there is a transaction fee of $20 per each order

If you reach out and we tell you it is processed, the order cannot be cancelled.

Please do drop us an email at hyunje1234@gmail.com as soon as possible if you'd like to cancel an order that you have just made.

Phone Number: +1(209)442-2524

Email: hyunje12341@gmail.com

Business address: 551 Cardinal St Brea CA 92823